How does one become a butterfly

How to become a butterfly

How does one become a butterfly?" she asked. "You must want to fly so much that you are willing to give up being a caterpillar."

 

And so the journey contines... The transformation of The Pixelzoo started last year with a new logo and the journey continues to position the pixelzoo at the forefront of technology, transforming with the times and further improving our products and services to be of better value to you our loyal client.

For the next few months, while we transform internally from caterpillar to butterfly, we, the co-owners of The Pixelzoo will be the primary contacts for all communication, striving to serve you better (Laura - who you are familiar with - and Cheral - who has been consulting to The Pixelzoo for many years and who mid last year became co-owner). The familiar faces that you have gotten to know, will change as we transform, however Laura and Cheral will always be the constant factor.

Cheral will be primary contact for the incoming of new work and finances / accounts, while Laura will be contact for ongoing projects, maintenance, seo and technology, thus ensuring the communication with you is a continuous circle. Our involvement as primary contacts during this process, is to ensure that our internal restructuring will not affect our current service levels to you, will not affect you or your business or your confidence in us, but will rather improve the trust and build the confidence you have in us to keep providing you with better service.

We would therefore also appreciate any feedback from you, our valued long-term client, as to where further improvements can be made, what additional services you would like us to provide and so forth. Please feel free to send either Laura or Cheral an email via feedback@pixelzoo.co.za with your suggestions / recommendations.

Laura, Cheral & the Pixel Zoo family

To confirm: if you have a specific query, please email the respective email address so that it will be addressed appropriately:

SALES & PRE-PROJECT QUERIES
For all queries related to sales, quotes, pricing information and potential projects, please contact sales@pixelzoo.co.za

Send Email

PROJECTS & MAINTENANCE IN THE WORK SCHEDULE
For all queries and communication regarding ongoing maintenance, adhoc updates and current projects, including forwarding of requested content, please contact projects@pixelzoo.co.za

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TECHNICAL ISSUES AND SUPPORT
For all technical problems with asdsyour website, email, hosting or general troubleshooting please contact support@pixelzoo.co.za

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ACCOUNTS & BILLING
Any query regarding an invoice, a credit, deposit, payment, outstanding balance or statement can be directed to accounts@pixelzoo.co.za

Send Email

 

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